Application Support Analyst
IT Application Support Analyst
Our client is a national provider of medical applications to the public and private medical sectors. The company is now looking to recruit an Application Support Analyst to provide support on a number of their products.
Training will be provided to gain an understanding of our product to bring you up to speed. You will be the first point of call for all IT issues that come in via the helpdesk system and general telephone queries.
The key to success in this role is having the ability to work as part of a team and independently where appropriate. Ability to prioritise work is a must. The successful candidate will have a natural desire to investigate and diagnose hardware and software issues and document processes as and when required. Any experience with Bespoke Software Solutions, SQL, ITIL, Agile and ISO 27001 will be advantageous but not necessary as training is provided.
A good IT understanding ideally from a support role would be an advantage.
This position is based in Milton Keynes and pays a salary of £20,000